current ring pro firmware version

They remotely rebooted the device and that did not fix it. This has resulted in longer than usual wait times. https://support.ring.com/hc/en-us/articles/115004599926, How to Link your Ring Devices to a Chime or Chime Pro, Download the Manual - Ring Chime Pro (1st generation), Download the Manual - Ring Chime (1st generation), Connecting your Ring Doorbell or Camera to the Chime Pro Network, Updating The Firmware For Ring Chime or Chime Pro, Setting Up Your Ring Chime in the Ring App, Setting Up Your Ring Chime Pro in the Ring App, Connecting a New Ring Product to Chime Pro. Click on Device Health. What Firmware Version did you have that Ring said WAS up to date? Click here for more information on updating your Firmware. Answer: Firmware is a software program embedded into your Ring Device that keeps it functioning properly.It is regularly updated by Ring to improve the reliability and functionality of your device. The only thing that changed was a Ring Pro Firmware Update, and immediately after that, seeing a six-fold increase in alerts. THANKS - That is the version I also have. Force Firmware to Update on Ring Video Doorbell Pro, Re: Force Firmware to Update on Ring Video Doorbell Pro. Question: What is firmware and why is it important to keep it updated? Click here for more information on updating your Firmware, Physically Installing your Ring Video Doorbell Pro, Wiring Diagrams for Ring Video Doorbell Pro Setup, Installing your Hardwired Transformer Kit, Download the Manual - Ring Video Doorbell Pro, Updating the Firmware for your Ring Video Doorbell Pro, Setting Up Your Ring Video Doorbell Pro in the Ring App, Installing Video Doorbell Pro Retrofit Kit. Open the Ring app, and tap on the three lines on the top left Select your Ring device. Let's hope it is the latest. Mine now shows the version. From here, I could look for ways to automate this or periodically run this check manually and compare with previous captures to see if I can correlate Ring issues with changing firmware numbers. I did an online chat with Ring and they forced a reset and now my firmware says Up to … How do I update that outdated Version of the Firmware? How do I update that outdated Version of the Firmware? It is regularly updated by Ring to improve the reliability and functionality of your device. This has resulted in longer than usual wait times. I am having the same issue. Click on Device Health. Updating the Firmware for your Ring Video Doorbell Pro Firmware is a software program embedded into your Ring Device that keeps it functioning properly. For updated information and additional support resources, please visit our response to COVID-19. Question: What is firmware and why is it important to keep it updated? If Ring would spend the same effort they spend on "making excuses" on actually solving problems, we would definitely have fewer of those problems. Firmware is a software program embedded into your Ring Device that keeps it functioning properly. (I have a friend that lives nearby and his Stickup Cam also shows this same version, and has not updated). That is suppossed to mean the Firmware needs to be updated. Not impressed. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. Hi there, chat is available Monday - Sunday 7AM - 7PM BST. They said that I have the latest firmware version and it shouldn't be a problem. Note: Your hardware will usually update its firmware automatically. The advantage of this new Power Kit is a resettable fuse, which simply requires power to be turned off... Video Doorbell Pro Information I / We definitely need to have a way to determine (at a glance) whether or not the Firmware is OR is not up to date. Hello. Note: Your hardware will usually update its firmware automatically. Answer: Firmware is a software program embedded into your Ring Device that keeps it functioning properly. I told them that I was concerned that it wouldn't recognize a future update and they said it would be okay. Thanks. When I check the Firmware Version in Device Health, it shows Version 1.16.00263 instead of "Up to Date" as it should. Now, all Ring Video Doorbell Pros Come with A Pro Power Kit v2. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first community forum. They suggested reinstalling the app.

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