ring customer support

Find answers to all the most popular FAQs, or ask a question in our Community site. A complete calling productivity dashboard in Salesforce. customers still prefer to get help over the phone. Even with social media and email. With Ring.io, fielding customer calls and effectively solving problems is no longer a … If you can't find an answer or need personalized assistance, simply open a case.

Welcome to your all new account experience: MyRingCentral! The number one cloud communications provider worldwide. Non-English support available Monday-Friday 9am-6pm Central European Time (CET). This website uses cookies for analytics and functionality purposes. Create custom call disposition codes and sync them to Salesforce. customers still prefer to get help over the phone. To change your cookie settings or find out more, click here. Easily capture customer satisfaction data on each call to give you the insights to prevent customer churn. With Ring.io, it’s easy to add new team members to our phone system, buy phone numbers, and scale our team. For updated information see our response to COVID-19. Ring's Response to COVID-19. If you continue browsing our website, you accept these cookies. You can also submit feature requests to improve our products and services. Better CRM Integration than You Ever Thought. Please allow a full minute between phone number submissions. See why so many global enterprises trust RingCentral. With Ring.io, fielding customer calls and effectively solving problems is no longer a tedious process. For complex issues that need additional research or escalation but are not time-sensitive, you can file a case online. If you need assistance, Live Chat is the fastest option to reach us. Live phone support for RingCentral Office® (2+ users) plans is available 24/7. All-in-one phone, meetings and messaging. If the issue persists, please contact support.

Get screen pops with past interaction history and a link to the customer’s CRM contact to personally greet your callers. If you have an urgent issue that requires detailed discussion, please feel free to speak with a live representative. © 1999-2020 RingCentral, Inc. All rights reserved. Please try again. 570 Herndon Parkway #400 Herndon, VA 20170 Talk to Us. For other requests, please open a case online. At this time, we are taking additional steps to protect our team and their families by doing our part to reduce the spread of COVID-19. Auto-log call data to the right object and field in Salesforce and Zoho CRM. Need immediate assistance but can't find answers to your questions on our Community or by searching our Knowledge Base? Automatically route inbound calls to the right person.
You work hard to train your team to deliver a great customer experience. Track customer touch points throughout the customer journey with CRM synced calls and call analytics. x. Automatically greet callers, place them in queue, and route to the last agent the customer spoke with for a better customer experience. We've sent you a link, please check your phone! Enable effortless collaboration to solve customer issues with shared notes, group voicemail, and recorded calls. Instantly calls out of Salesforce & Zoho with our native click-to-call plugin. Install our Chrome extension to get started. Get started with onboarding guides, view videos and read articles to get the most from your system.

If you have a critical issue or need assistance opening a case, please call us. Shouldn’t your phone system work with you? Community Support is available by phone 24/7 at 1-800-656-1918 or via chat 5AM-9PM PDT.
Effectively Handle Your Customer’s Calls. Route calls based on skills and the customer data you’ve collected in your CRM. Know exactly who is calling prior to picking up the phone. We're also on your favorite social media platforms. Live phone support for RingCentral Office® (1 user) is available 5:00 a.m.–6:00 p.m. PT, Monday–Friday (excluding holidays). This website uses cookies for analytics and functionality purposes. Our community of customers and product experts is ready to answer your questions. © 1999-2020 RingCentral, Inc. All rights reserved. Even with social media and email. 24/7 Customer Support. RingCentral self-service support center featuring knowledgebase documents, videos, community and customer representative assistance.

We are here to help and would love to hear from you. Get the leading all-in-one solution or just what you need. Due to the COVID-19 crisis, shipping carriers are seeing an increase in volume and your order may take an additional 24-48 hours to process. Live Chat is your best option. Just click "Ask RingCentral" in the lower right of this screen. For complex issues that need additional research or escalation but are not time-sensitive, it's best to file a support case online. Click here to visit our Contact Us page for more options. All of our Support numbers can be found.

At Ring, we believe strong communities create safer neighborhoods. To change your cookie settings or find out more, click here. Access your calls, messages, and meetings. Ryan Healy, Founder & President at Brazen‎. See how our cloud communications platform is built for carrier success. There was an issue with SMS sending.

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