how to respond to feedback at work

Check out these ways to graciously accept it: Say, “Thank you so much for pointing that out. Say, “Thank you for your feedback. Rather than attacking the person for his vagueness—which isn’t productive—gently press him for more details. Do you have any suggestions for some overall changes I can make?”. Can you please give me an example?”. Also if it turns out she is right, you won’t have to apologize later on for steamrolling over her feedback. Note: You probably don’t want to use this one with anyone who’s superior to you. Say, “You’re so good at those little details, and I need to be better about that. If She’s Being Nitpicky Once again, focus on understanding the feedback you are receiving, not on your next response. You don’t want to make it seem like you’ve focused on the negative feedback to the exclusion of the positive. Would changing [X] improve the issue?”. Say, “You raise some really interesting points, and I’ll definitely take them into consideration. Say, “Wow, that was a great mix of praise and constructive criticism. These tips will help put you in the right state of mind for replying. I definitely have a clear idea of what went wrong in this situation. I’ll make those changes!”. Wouldn’t it be awesome if the only feedback we got from our co-workers and bosses was glowing? Your boss says, “You’re doing great, keep up the good work.” You say, “I’m glad to hear that. Unfortunately, for most of us, feedback is a pretty equal mix of positive and negative. I’m going to [fix that error immediately/do things differently going forward/adjust my work accordingly].”. Check out. The response also addresses the negative concerns, but not before showing appreciation for the positive feedback. For a productive response, you need to provide a solution. Aja Frost is a freelance writer specializing in business, tech, career advice, and productivity. When they hear something that they need to work on, they listen, take notes and respond positively, perhaps even thanking the deliverer for taking the time to tell them what they needed to work on. When you’ve messed up, it’s important to show humility, while also demonstrating how you’ll learn from your slip. I appreciate your help!”. Be Grateful That You Got Feedback. While acknowledging her emotions is a good start, it’s not enough. Ask for examples and stories that illustrate the feedback, so you know that you share meaning with the person providing feedback. Instead, go with: “I hadn’t thought of that, and I’m going to look into it right away.”, Say, “That’s a great observation, and I’d like to get some clarification. You definitely don’t want to brush the person off, but you also don’t want to commit to a change or action you don’t believe in. Free event on 10/22: How to Land a Job in Engineering. What are some ways I take on more responsibility?”This is, perhaps, the easiest comment to give an employee who hasn’t done anything poorly—but who hasn’t necessarily done anything to stand out either, and it’s not very helpful.
Here are a few things you need to understand before responding to feedback. And if the slip-up wasn’t a big deal, consider not mentioning it at all and simply saying, “Thank you for your recommendations. Use this reply to get to the root of the issue. Plus, this response shows you were really listening.

Say, “I’m so sorry you’re not happy. Just because a person gives you feedback, doesn't mean their feedback is right or widely shared by other coworkers and bosses. While it’s unlikely you’ll ever get away from criticism (constructive or otherwise), you can change the way to respond to it. With the good also comes the “Here’s what I’d like to see you improve upon…”. And your response will have a huge impact not only on your reputation, but also your overall morale. We can look for it. I’m glad you liked [X and Y], and I’ll incorporate your feedback on [W and X].”. Plus, this response shows you were really listening. Say, “Wow, that was a great mix of praise and constructive criticism. The most important thing to keep in mind is that the feedback, no matter how harsh it might be, is meant to help you and the company improve. If you want to get something valuable out of the meeting, don’t just say thank you; gently press your man… I was a little confused on [X]—when we spoke on Friday, you suggested giving the client five options, not 10.”, Make sure that you present the miscommunication or mistake as non-judgmentally as possible; you don’t want to make this person defensive. Because calling the person out for being anal isn’t helpful. Say, “Your notes have given me a lot of ideas for improvement. This response is polite and appreciative without forcing you to make any promises. Thanks for the reminder to [quadruple-check my numbers/properly space the margins/change the background color].”.

Here’s an example of an employee review response from DocuSign: Why it works: It’s a short, simple response that shows appreciation for the time the employee took to write the review. Some people seem to cope very well with feedback. Usually, really harsh criticism means there’s a bigger issue than a couple mistakes on this single project. I’m glad you liked [X and Y], and I’ll incorporate your feedback on [W and X].” You don’t want to make it seem like you’ve focused on the negative feedback to the exclusion of the positive. While respond constructive criticism may never be easy, these replies will make it much simpler.

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